Empowering Affordable Housing Finance with Observability for Optimal Performance

Client Overview

15081 M (AUM)

India's largest Affordable Housing Finance Company

2k+

employees

2L+

happy customers

353+

locations across 20 states & UN

Performance Issues:

Slow LMS and LOS impact customer satisfaction, potentially leading to a 20% drop

Downtime:

2 hours of daily downtime significantly impacts loan disbursements

Data Issues:

A 5% error rate in data could lead to incorrect loan processing

Integration Issues:

Inefficiencies in system integration can decrease overall efficiency by 10%

Application Landscape

Enhanced visibility and integration across all platforms, enabling more efficient operations and streamlined data processing

Solution Implemented

Key Results